Job Responsibilities: • Provide technical expertise to plan, analyze, define and support the delivery of future functional and technical capabilities for an application or group of applications. • Assist in facilitating impact assessment efforts and in producing and reviewing estimates for client work requests. • Act as a subject matter expert at specific areas and....
Job Responsibilities: To support infrastructure operations and manage delivery for IT production systems and services based on operational requirements and service agreements To monitor system reports and jobs, analyze and report anomalies To support helpdesk escalation on tickets, manage reporting, follow up on resolution of tickets To coordinate and report Service Level Agreement, weekly reporting....